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No Hassle Returns

  • All items returned must be received at G.I. Joes 976 North State Street, Ukiah Ca. 95482 no more than 30 days after receiving the Item.
  • All returns and exchanges must be new and unused, in the original packaging and contain all original parts and accessories.
  • Returns with an original sales receipt or packing slip will receive a refund based on the initial form of payment.
  • Online orders returned by mail must include the packing slip.
  • Returns with a gift receipt will be offered a gift card or even exchange.
  • Surplus, Gun Parts, Ammunition, Bows, Crossbows, BB Guns, Air rifles, Air soft, Gun Powders (black powder & smokeless black powder), Primers, Special Order items and Gift Cards cannot be returned.
  • Certain returns will be handled under the manufacturer's warranty.
  • Items needing repairs should be returned to the manufacturer.